Privacy Policy

1. Introduction

At HCRAlert.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

Personal Data: We may collect personal identification information, including but not limited to your name, email address, postal address, phone number, and payment information when you register for an account, request an inspection, or use our services.

Property Data: To provide our services, we may collect information about your property, including address, roof type and condition, weather event history, and images or data related to your property and roof.

Usage Data: We may collect information on how you access and use our website and services, including your IP address, browser type, device type, pages visited, and actions taken on our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Detect and assess potential hail and storm damage to your property
• Coordinate roofing inspections with qualified contractors
• Process and complete transactions
• Send you service-related communications and alerts
• Provide customer support
• Improve our website and services
• Send marketing and promotional communications (with your consent)
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Qualified roofing contractors in our partner network
• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Government bodies when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erasure (the "right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@hcralert.com.